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Privacy Policy

Introduction  

Vandango Limited understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law. All data is held in accordance with the Data Protection Act 2018 which is the implementation of GDPR. 


This Policy applies to Our use of all data collected by us in relation to your use of Our Site. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately. 


Vandango Limited may change this policy from time to time by updating this page. You should check this page for any changes/updates and ensure you happy to continue using the site. This policy is effective from 24/10/2023. 


Definitions 

‘Cookie’: means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 12, below; 

‘Our Site’: means this website, www.vandango.co.uk 

'We/Our/Us’: Refers to Vandango Limited and its employees and agents. Vandango Limited is the Limited company registered on the Isle of Man under company number: 136247C, with its registered address at 7 School Road, Onchan, Isle of Man IM3 4LX. 

 

Information about us 

Our Site, www.vandango.co.uk, is owned and operated by Vandango Limited. Vandango Limited is a Limited company registered on the Isle of Man under company number: 136247C, with its registered address at 7 School Road, Onchan, Isle of Man IM3 4LX. 


Data collected 

Some data will be collected automatically by Our Site for further details, other data will only be collected if you voluntarily submit it, for example, submitting a form or completing a booking. Depending upon your use of Our Site, we may collect some or all the following data: 

  • Name  

  • Date of birth 

  • Job title/ profession 

  • Contact information such as email addresses and telephone numbers 

  • Demographic information such as post code, preference, and interests 

  • other information relevant to the business operation, customer surveys and/or offers other information relevant to the business operation, customer surveys and/or offers 

  • Financial information such as credit / debit card numbers 

  • IP address (automatically collected) 

  •  Web browser type and version (automatically collected) 

  •  Operating system (automatically collected) 

  •  A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to (automatically collected) 

 

Data use 

We collect this information to understand your needs and provide you with a better service, and for the following reasons: 

  • Internal record keeping and to satisfy the identification criteria required by the self-drive hire insurance company providing your insurance. 

  • We may use the information to improve our products and services. 

  • We may periodically send promotional emails about new products, exclusive offers, or other information which we think you may find interesting using the email address which you have provided. 

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests. 

 

Data sharing 

We may sometimes contract with third parties to supply products and services to you on Our behalf. These may include payment processing, advertising, and marketing. In some cases, the third parties may require access to some or all your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law. 


In certain circumstances we may be legally required to share certain data held by us, which may include your personal information, for example, where we are involved in legal proceedings, where we are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you to share your data in such circumstances and will comply as required with any legally binding request that is made of us. 


Third-Party links 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 


Data retention 

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes and enforce our policies. Retention periods will be determined considering the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable opportunity. We may rectify, replenish, or remove incomplete or inaccurate information, at any time and at our own discretion. 


User rights 

You may request details of personal information which we hold about you under the Data Protection Act 2018. A small fee will be payable. If you would like a copy of the information held on you, please write to Vandango Limited, 7 School Road, Onchan, Isle of Man, IM3 4LX or email info@vandango.co.uk 


If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect. 


Security measures 

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Any electronic data collected is securely stored.  


Cookies and tracking 

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 


We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 


Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. 


Marketing communications  

We give you the ability to opt-out of receiving any further emails from us which you may do by unsubscribing using the links provided in our emails and or contacting us directly at info@vandango.co.uk 


Contact us 

If you have any questions about the site or the information, we collect about you and how we use it, you can contact us at info@vandango.co.uk 

 

 

  

 

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